Product Marketing Manager

Stellen Typ

Vollzeit

Post Datum

31.10.2021

Tags

Strategie

Full Stack

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8returns

8returns

At 8returns, we're transforming one of the most frustrating, environmentally damaging and costly aspects of e-commerce — returns. Brands love 8returns because it delivers a seamless returns experience for customers, frees their team from tedious manual tasks and is more sustainable for our environment.

As Product Marketing Manager, you’ll be responsible for creating the stories we bring to market, to share the value of 8returns, the impact the product has had on our customers, and the way we’re reinventing the online shopping experience. If you love to dive into the customers’ shoes, launch products, and drive customer communications, this role is for you.

We just received our first round of funding from a prominent group of angel investors and industry leaders like Philipp Kreibohm (founder of home24), Björn Sykora (founder of Mister Spex), Paul Schwarzenholz & Björn Kolbmüller (founders of Flaconi and Zenloop), Johannes Schaback (CTO SumUp), Tamaz Georgadze & Frank Freund (founders of raisin), Verena Pausder (author & entrepreneur) and many more!

Tasks

  • Become an expert on our customers—who are our champions? How do they use 8returns? What are the most critical jobs to be done?
  • Manage the customer feedback loop
  • Define positioning, messaging, pricing and packaging for new products
  • Create customer stories and assets that effectively communicate our value.
  • Develop our go-to-market strategies and drive the end-to-end launch of new products and features

Requirements

  • A builder: You understand—and are excited—to join an early stage company and having the opportunity to build something from scratch
  • Resourceful: You are flexible and find creative ways to drive results
  • 3+ years of relevant work experience in product marketing, product management, operational roles, or strategy consulting
  • Experience in B2B marketing and working closely with sales and success teams
  • Strong writing and presentation skills
  • Customer-driven mindset
  • You are fluent in English, both written and spoken (This a MUST). Bonus: German

As one of the first hires, you'll be in charge of your area of the business, overseeing all necessary decisions from execution and results. Each leader is tasked with specific goals but given the freedom and tools to achieve them however they see fit. There are no minimum requirements to join our team - we care more about what you are going to do next than what you have done - but you should have some experience in the area you apply for.

If you are someone with a strong drive to build something new, while tackling any obstacles in your way, and motivated by constantly learning and becoming better, 8returns is for you.

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